Shipping Policy

Shipping Policy

At Angie Gift, we strive to deliver your orders quickly and securely. Below are the details regarding our shipping process:

1. Shipping Locations
We currently offer shipping to various countries. Please check the available shipping destinations at checkout.

2. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• During peak seasons or promotional events, processing times may be extended.

3. Shipping Time & Cost

• Shipping times vary depending on the destination and chosen shipping method. Estimated delivery time will be provided at checkout.
• Shipping costs are calculated based on the weight of the package and the destination.

4. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track your order using the provided tracking number on the courier’s website.

5. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact us for assistance.
• Angie Gift is not responsible for lost or stolen packages once marked as delivered by the courier.

 

Return & Refund Policy

If you are not completely satisfied with your purchase, we offer a hassle-free return policy.

1. Return Eligibility

• Items must be returned within 14 days of delivery.
• Products must be in their original condition, unused, and in the original packaging.
• Personalized or custom-made items are non-refundable unless defective or damaged.

2. Return Process

• To initiate a return, please contact our support team with your order details.
• After approval, you will receive instructions on how to return the product.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

• Once the returned item is received and inspected, a refund will be issued to the original payment method within 5-7 business days.
• Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges

• If you wish to exchange an item, please return the original item and place a new order.

5. Damaged or Defective Items

• If you receive a damaged or defective product, please contact us immediately with photos of the item. We will arrange a replacement or refund.

By making a purchase on our website, you agree to our shipping and return policies.